The Haven programme is provided by a multidisciplinary team
which combines the clinical expertise of registered nurses, holistic support
from professionally qualified therapists and counsellors, and the life
experience of volunteers, many of whom have lived experience of life limiting
illness or caring.
Our Haven nurses have specialist expertise and provide emotional support in a safe, relaxing environment, as well as information on all aspects of the client’s illness, treatment and care and are there to support throughout all stages of the illness.
The nurses work with the client to plan individual programmes of support from the full range of Haven services. The nurse will remain as their key person of contact, ensuring continuity of care and support for as long as required.
Our therapists are a dedicated team of professionally qualified therapists and counsellors and provide an extensive range of services, on an individual basis, in groups and workshops.
Our volunteers are an extremely important part of our service, providing informal support and a friendly, caring ‘listening ear’. Volunteers welcome our clients to the centre where they can relax, have a tea or coffee and a chat.
To keep all of our Haven Centres fully operational we also have a support team of admin, fundraisers, communications, volunteer co-ordinators, support workers and management staff.
Dr Rosalie Dunn MBE
Dr Dunn is the founder of The Haven after she recognised a need to widen the scope of supportive and palliative care services to include people living with non-malignant disease.
Dr Dunn became the first female GP trainer in Lanarkshire in 1993. She was also one of the first women to achieve the Fellow of the Royal College of General Practitioners (FRCGP) award by assessment in 1994. She was made primary care palliative care facilitator for Lanarkshire in 1985, and went on to become the lead clinician for cancer in the county in 2005.
Dr Dunn is still incredibly passionate about The Haven and couldn’t be happier that the charity has now grown to three centres, covering all areas in Lanarkshire, which was an aim of hers from the beginning.
Dr Dunn believes that The Haven is so special because of the lovely, non-clinical atmosphere we have created which is so important and means so much to our clients.
John York worked for 41 years in the public sector in local government and health and held various finance roles.
His final role before retiring was in NHS Lanarkshire as Deputy Director of Finance for Primary Care Services.
John joined The Haven Board of Directors to support with finance and accounts.
John believes The Haven is so special because of its unique atmosphere and the feeling you get when you have spent time in The Haven.
The attitude of The Haven “if we can do it, we will” is also what John feels is so special about what we do.
John Watson is a Solicitor who retired from private practice in 2006. John qualified as a solicitor in 1973 and was the managing partner of a medium sized firm of solicitors in Lanarkshire until he left to form his own firm in which he was the senior partner. John has also been very actively involved in the Boys Brigade, Round Table and latterly the Rotary Club as well as organising and participating in many fundraising events.
John joined The Haven Board of Directors at the beginning of 2015 at the time when The Haven was expanding from just the Blantyre centre to taking on premises in the grounds of Wishaw General Hospital and constructing the brand new purpose built centre in Forth. With John’s legal expertise and background in conveyancing and property development his skills were very much needed.
John believes that The Haven is so special because of the dedication of all of the staff and volunteers who work together to achieve great things for our clients.
John Anning retired from full time employment as a Senior Civil Servant with the Department for International Development in 2006. His career in the public service has included a wide range of jobs including project and programme management and management review for various aspects of the UK’s development assistance programme and financial and human resource management for the department as a whole. John worked in DFID’s headquarters in Abercrombie House, East Kilbride from 1991 until his retirement, where latterly he held the position of Head of Corporate Human Resources. He is an HR professional and Chartered Fellow of the Chartered Institute for Personnel and Development.
John was appointed to the Lanarkshire NHS Board as a Non-Executive Director in April 2005, which he served on until 2014, and was Chair of the North Lanarkshire Health and Care Partnership from 2006 until 2014.
John joined The Haven Board of Directors in June 2011 to support with The Haven in a governance capacity.
John believes that The Haven is so special because of its setting in the heart of the communities it serves, the quality of its leadership, the professionalism of its staff and volunteers and the space it fills between the gaps in the formal health and care sector.
Andy Downie is currently in full time employment as a Technical Manager working for CCL Design Electronics, who are an International specialist printing company serving Electronics and Automotive Manufacturing sectors. His career has been widely expansive in these sectors with a wide range of experience and roles primarily in Technical, Engineering and Project management activities mainly related to New Product Development and Launch.
Andy completed an apprenticeship as Electrical Technician and has gained a number of complimentary qualifications to include City and Guild and HND in Electrical Engineering as well as studies in Project Management and Management and Organisational behaviour.
Andy has been with The Haven as a board director since its inception, and being a local boy, born and raised in Blantyre, is very proud of how we as an organisation have grown and what we continue to do to support the local communities around each of our Haven centres.
John Loughlin is a retired Chartered Civil Engineer and Project Manager, Projects Director and Programme Manager. For the last ten years of his career he was responsible for high value programmes of major works both overseas in Abu Dhabi and in Scotland.
A key element within John’s roles was building teams and teamwork to empower people and achieve objectives through systems management and procedures.
John’s past experiences led him to being invited by a member of the board to assist the board in its management and appraisal of the Contract for the Design and Construction of the new Haven Centre at Forth. John therefore joined The Haven in this role on a voluntary basis in November 2015 through to handover and full operability by the end of 2017.
In 2017 John was then invited to join The Haven Board of Directors. Over the period of construction he got to know the Board Members and recognised the integrity of the skills and experience which these volunteers brought to the task of sustaining due diligence and operation of The Haven over many years.
It was these characteristics and the enthusiastic nature of the staff and volunteers which persuaded John that The Haven was a very worthy team to join and assist.
Since joining the Board, John has seen The Haven continue to strengthen and grow through its operational centres in Blantyre, Wishaw and Forth. He feels the progress achieved owes much to a dedicated and enthusiastic team supported by a talented group of volunteers.
John believes The Haven is so special because it presents an open door walk-in approach at its three centres, where those affected by life limiting illness are welcomed in and given guidance and support. All of the help is provided by the selfless efforts of the dedicated staff and volunteers who will guarantee warm support to those in need.
Geoff Sage moved to Lanarkshire from Peterborough in 1994 where he was a divisional manager for Mental Health Nursing. He became General Manager for Mental Health and Learning Disability and remained in that position until 1999.
Geoff’s first responsibility for palliative care came with his position as Manager of the new Healthcare Co-op for Hamilton, Blantyre and Larkhall. There, he worked closely with the founder of The Haven Dr Rosalie Dunn and was responsible for the Lanarkshire Macmillan service. Geoff was in a position to support the development of The Haven from the very beginning as he was able to lead the rebuild of Blantyre Health Centre to incorporate space for The Haven.
Geoff joined the board of The Haven in February 2019.
Geoff believes that caring and compassion were central to Dr Dunn’s vision from the beginning and that they are imbedded in the bricks! He feels that The Haven is an accessible service that unites volunteers and professionals in a unique way. It is a local service and is therefore able to be responsive and relevant.
Jan Smith trained as a registered nurse at Stonehouse Hospital and worked in there for many years before moving out in to the community. She then moved to the Dalziel Day Hospice in Motherwell where her interest in palliative care progressed. Whilst Jan was working at the hospice she completed a course in lymphoedema management and commenced a service there along with a consultant. This identified a need for this service within Lanarkshire and there is now a clinic based in Hamilton which Jan line manages.
Jan has also worked as a clinical nurse specialist in Lanarkshire since 1999, and has completed a Post Graduate Diploma in Specialist Palliative care at Glasgow University along with specialist practitioner qualification. Jan became a Community Nurse Co-ordinator in 2006 and line managed the service Lanarkshire wide whilst always maintaining a clinical caseload within Airdrie and Chapelhall areas.
Jan joined The Haven in 2019 to assist with her knowledge on nursing and palliative care.
Palliative care is Jan’s passion and she is committed to improving the services provided to patients and carers who are coping with life limiting illnesses. She believes The Haven is so special as we provide a range of services which compliment statutory services provided within Lanarkshire.